Welcome to Impetus! We value your trust and are committed to safeguarding your privacy. This Privacy Policy outlines how Impetus (“we,” “us,” or “our”) collects, uses, and shares your information when you access our website, mobile application (Ruconnect), or interact with our services.
Information We Collect
We collect various types of information to provide and enhance our services, including:
1. Personal Information
This includes your:
- Name, contact details (phone numbers, email addresses, mailing addresses)
- Date of birth, gender, and contact preferences
- Authentication data
- Financial information (creditworthiness, bank details)
- Any other data necessary for delivering our services
2. Device Information
Details about the devices you use to access our services, such as:
- Device identifiers
- IP address
- Browser type and operating system
- Network information
3. Usage Data
Information about how you interact with our services, including:
- Pages visited
- Features utilized
- Actions performed
- Usage patterns
How We Use Your Information
We utilize the information collected for:
1. Service Provisioning
- Facilitating account creation and authentication on Ruconnect
- Managing services like loan application processing, eligibility assessment, and loan disbursal
2. Communication
- Sending administrative and promotional messages
- Responding to inquiries and requests
- Providing customer support
3. Personalization
- Delivering tailored advertising and content based on your interests and preferences
4. Analytics
- Improving our services
- Identifying trends
- Measuring marketing campaign effectiveness
5. Security
- Protecting the security of our services
- Preventing fraud and unauthorized access
6. Compliance
- Meeting legal obligations, such as anti-money laundering laws and data protection regulations
Information Sharing
We may share your information with:
- Third-Party Service Providers: For service delivery, such as financial institutions, credit bureaus, and partners. These entities are contractually bound to maintain the confidentiality and security of your data.
- Business Transfers: In the event of mergers, acquisitions, or reorganizations, we may share your data, but you will be notified of such changes.
- Legal Obligations: To comply with laws, court orders, or government requests.
- Trusted Partners: For targeted advertising or business collaboration purposes.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance user experience and gather usage data. Cookies are small files stored on your device to help improve functionality and personalize your experience.
Your Choices:
You can manage cookie preferences via your browser or device settings. Disabling cookies may impact the functionality of some services.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless longer retention is required by law. Certain information may be retained for audit purposes, dispute resolution, or legal compliance.
Your Rights
You have the right to:
- Access, update, or delete your personal information
- Withdraw consent for marketing communications
- Request data portability
To exercise your rights, please contact us at the details below.
Children’s Privacy
Our services are not intended for individuals under 18 years of age. If we discover that we have collected data from minors without parental consent, we will promptly delete it.
Data Security
We implement industry-standard measures, such as encryption and secure servers, to protect your data. However, no system is entirely secure, and we encourage you to exercise caution while sharing information online.
Updates to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. Material changes will be communicated via our website, mobile application, or other appropriate channels.
Grievance Redressal
If you have any questions, concerns, or grievances regarding this Privacy Policy or our data practices, please contact:
Grievance Officer
Email: inquiry@impetusservice.in
Website: https://impetusservice.in
Address: Office No. 213, Shivai Corporate Premises, Above McDonald’s, Andheri Ghatkopar Road, Sakinaka, Mumbai – 400072